Why Chatbots Are Awesome

Chatbots have become an integral part for any organization. Having a chatbot shows that you are willing to move forward and adapt to the digital transformation. Chatbots also present a different customer experience. Here are a few reasons why chatbots are awesome. Can Help In Collecting Feedback When the customers have an interaction with your… Continue reading Why Chatbots Are Awesome

Top 5 HR trends from 2017 that will continue to dominate in 2018

As 2018 dawns, I’ve put down my observations on HR Trends after the writings, presentations and social media trend analysis. Highlighting five key HR Trends which seem to have dominated the discourse: 1. Leveraging Technology (Analytics/ML/Deep Learning/AI) in HR –  These HR Trends have gained immense popularity. Various industry verticals are adopting and leveraging these… Continue reading Top 5 HR trends from 2017 that will continue to dominate in 2018