How Pharma Manufacturing Company Improved Productivity with ZingHR

Manufacturing is emerging as a central pillar of India’s economic growth, contributing around 16-17% of GDP and employing over 27 million workers. The sector’s strength lies in the performance of key industries such as automotive, engineering, chemicals, pharmaceuticals, consumer durables, electronics, and textiles. Supported by government initiatives like Make in India and production-linked incentive (PLI) schemes, India is targeting manufacturing to account for 25% of GDP in the coming years. (Source: IBEF)

What are the Real Business Challenges in the Manufacturing Sector?

Manufacturing operates in a large scale environments with complex business processes. Some of the most critical challenges are as follows:

  • Managing employee Onboarding Documentation and data.
  • Scheduling and Shift Management with Break-Shift Policies.
  • Enhancing workforce productivity across the various units.
  • Handling all Payroll Complexity with overtime pay, benefits & Incentives
  • Maintaining statutory compliance with laws and minimum wage requirements.
Manufacturing Industry

About the Company

This company has been serving the pharmaceutical industry for five decades and is the second largest manufacturer of empty hard capsules in the world.

The group comprises 13 companies, including subsidiaries in China, the USA, Indonesia, Brazil and Europe.

  • Present in over 100 countries with its products and services.
  • Worldwide, 3,200 employees strive to provide world-class technology across multiple domains.

HR Challenges with the Customer:

Our customer faced growing challenges in managing their HR operations effectively.

  • Storing, managing, and accessing data was one of the biggest challenges, and it was cumbersome.
  • It limited their ability to derive reliable and actionable insights from the data. Moreover, maintaining complex leave and attendance rules manually was further complicating the data management issues.
  • They needed a modern, reliable, scalable and integrated HR solution to streamline their business operations.
Manufacturing Company Case Study ZingHR

The ZingHR Solution:

The customer chose ZingHR as the partner of choice to help them achieve it.

  • The company wanted an HR tech partner who could understand their HR processes, meet their business needs, and help them stay aligned with industry best practices.
  • ZingHR implemented its cloud-based HCM software, allowing the customer to manage data centrally and access real-time business analytics across all units.
  • The solution enabled HR teams to handle attendance, leave, and compliance while making more informed decisions.
  • ZingHR’s mobile app helped the field workforce track attendance on the go, improving productivity and ensuring smooth workforce management.

Impact

40%

Reduce Shift Scheduling Errors

25%

Reduce Employee Attrition

35%

Increase workforce productivity

100%

Compliance with Regulations

The Outcome: Better Insights, Smarter Decisions and Higher Productivity. Customer has transformed it’s HR operations

ZingHR: A Solid Choice for End-to-End HR Automation

ZingHR is a reliable and efficient HRMS platform that streamlines HR operations with its cloud-based infrastructure, automation, and AI-driven insights. Its payroll, compliance, and talent management features work seamlessly, enhancing efficiency and accuracy. The mobile app is convenient. Integration with third-party tools is smooth, and customer support is responsive. Overall, ZingHR is a solid choice for businesses seeking end-to-end HR automation.

SHRM IAC 2025