
At ZingHR, the Project Manager is not a project coordinator with a senior title. You are the person who owns the outcome. Clients who have put their workforce technology in our hands will look to you to make it work, not just on paper, but in their operations, on their timelines, and to their standards.
You will lead a team of 8 to 10 specialists across implementation and support, hold the delivery line under real enterprise pressure, and turn what begins as a technology rollout into a relationship that lasts years.
The org is flat, which means your decisions land fast and your impact is visible from the first week.
If you have the HRMS depth to command respect in a client room, the people instinct to keep a team focused through complexity, and the drive to treat every SLA as a personal commitment, this is where you belong.
Be the face of ZingHR for your client accounts across the full lifecycle, from the first kick-off call through go-live and into everything that follows.
Own SLA delivery completely. Not just the numbers, but the conversations, the escalations, and the trust that makes clients renew without hesitation.
Lead a team of 8 to 10 specialists with clarity and confidence. Set the direction, remove blockers fast, and build the kind of morale that keeps performance high when projects get hard.
Track project health through quality metrics and delivery plans. Spot risks early, act before they become problems, and always know exactly where things stand.
Be the honest voice between what clients want and what the product can do. Manage expectations without losing trust, and find solutions that work for both sides.
Make commitments that you keep. Own the delivery schedule, follow through with discipline, and hold everyone around you to the same standard.
Deliver business-critical projects at the level that earns referrals. Enterprise clients at ZingHR become long-term partners, and that starts with you.

Clients bring you complex problems and trust your judgment. You advise with authority, not just execute instructions.

You know HCM, HRIS, and HRMS well enough to earn credibility in any client room, anywhere in the world.

Structured and metrics-driven. You stay calm when enterprise projects get complicated, because they always do.

You understand how large organisations actually run and what it takes to get new technology adopted at scale.

Equally effective with ground-floor implementation teams and C-suite sponsors. You read the room and adjust without losing your point.

You measure yourself by outcomes delivered, full stop. Activity without impact is not something you are interested in.
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Function
Customer Success
Location
Mumbai, India
Type
Full-time
Experiecne
10–15 years
Posted
April 9, 2024

Clients bring you complex problems and trust your judgment. You advise with authority, not just execute instructions.

You know HCM, HRIS, and HRMS well enough to earn credibility in any client room, anywhere in the world.

Structured and metrics-driven. You stay calm when enterprise projects get complicated, because they always do.

You understand how large organisations actually run and what it takes to get new technology adopted at scale.

Equally effective with ground-floor implementation teams and C-suite sponsors. You read the room and adjust without losing your point.

You measure yourself by outcomes delivered, full stop. Activity without impact is not something you are interested in.
About ZingHR
1200+ Clients
2.8M+ Employees on platform
03 Global markets
18+ Years of innovation

You lead enterprise accounts across India, MEA, and Southeast Asia. The complexity is real. So is the influence. This is the kind of scope that defines a career.

A flat hierarchy built for people who thrive on strategic influence. No layers between you and the decisions that matter. You own your mandate and run with it.

You collaborate with the people steering ZingHR's global SaaS strategy, not in quarterly reviews but in the work itself. That proximity sharpens how you think and how you lead.

The challenges here are the kind that build leaders. Not because we promise development, but because working at enterprise scale on hard problems is how real mastery is earned.

Maitri, our women's support network, collective health initiatives, and a culture built on the belief that when one of us wins, the whole team moves forward.

The Inner Vision Program integrates visually impaired professionals into core business functions. Our ESG commitments run across how we hire, how we operate, and what we stand for.