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Sneak peek into the Round-table Discussion at SHRM Tech Apac 19 held at Hyderabad, India on May 22, 2019.

The Roundtable Discussion hosted by ZingHR at SHRM India’s Tech Apac 19 was driven by the hot piping topic of Re-humanizing Technology for the Workforce. The discussion was much anticipated by the participants and organizers alike. It was, just as expected, a discussion full of knowledgeable HR powerhouses considered the best minds in the biz who brought the best of their abilities to the table.

We made sure we had a varied palette of experienced personnel that brings to the table, high profile discussion and utmost respect to their fields. We were thrilled to see such an exciting and interactive session with these dignitaries right since the first minute.

The discussion was opened by our very own, Prasad Rajappan who welcomed everyone and opened his fresh views on the topic. He introduced the idea behind this topic and declared the table open for further discussions with the help of the moderator-in-charge Dr. Prashanth Nair.

Dr. Prashanth Nair set the context by bringing in aspects of how new-age technologies like Artificial Intelligence, Machine Learning are fast changing the HR process landscape. He gave examples to drive home the point of issues in Ethics while using such tools and how the role of HR Leaders are transforming in view of these.


Further Kiranmai Pendyala from Intercontinental Exchange expanded the topic with a fresh perspective on jobs and the ever-changing behavior of the workforce. She added,” Today we are talking about monotony and drudgery going away. Technology is forcing us, humans, to think differently, act differently.” She also exclaimed,” Jobs aren’t going away, they’re transforming. The quality of jobs is improving. It’s a valuable addition to what we bring to the table. Organizations have to leverage technology.”

To which, Mukesh Kataria from Capgemini added, “We are bringing in the automation which can make our resources’ life easy and comfortable. Auto sense tickets help to fix bugs in time to reinterpret user’s issues.” He also spoke about Auto heal using AI making the life of an engineer easier with minimal automation.

Preetika from Black & Veatch Private Limited also pitched in the discussion with the HR strategy that they have adopted at their workforce. She explained,” Video interviews are accepted at our organization which helps saves time and enhances coordination. Operations and administrative work of HR are reduced nowadays focusing more on strategic work.

Here, Prashant Nair provoked an important yet unusual question “Do we really need an HR?”


And, Prasad Rajappan contributed by asking, “Are we losing the human touch?”

Prashant Nair justified the question stated even algorithm can be a boss. He further added mentioning that some people wanted the human touch to be there and some did not want it.

Raghvendra Yadgirkar from Orient Cement also highlighted the importance of liking for the system by saying,” Be it any technology at the end of the day it is the employees who are going to use it. It should be user-friendly and provide convenience to them. Technology should match the culture of the organization to make it more human. Employee satisfaction remains an important factor.”

Prasad Rajappan added a valid question of whether we are overdoing automation? Giving an example of Captain Zingo, a Google Assitant, which helps us to apply leaves and reward people and added that the users are happy with it.

Gayatri from Capgemini also introduced a fresh perspective on demands and needs by adding,” The experience depends on my ‘ask.’ If the demand is transaction-based, we’re okay with an automated convenient response. However, if I want to engage and build a relationship with the system, a human touch stands to be very vital. The emotional quotient is inherent in us and thus we love to sense it.”

Prashanth dived in the discussion as a moderator emphasizing on emotions

Well, We couldn’t agree more to that and so did Ram Krishna Botta from GVK Bio as he explained further, “Re-humanizing is important and you can move away from human touch. Connecting with us humans stands out to be important. Human touch is bound to be there and as HR professionals we have to do a balancing act”

By this time everyone was contributing to the subject and somewhere agreeing that human touch is definitely necessary despite all the technological support available around us.

Kiranmai Pendyala from Intercontinental Exchange made a valid point hilariously stating that the reason we all being here is the necessity of being emotionally or socially connected or we could be doing the discussion via technology. And the whole panel agreed unanimously.

Kiranmai Pendyala from Intercontinental Exchange commented and seconded RamKrishna Botta stating that some companies have withdrawn AI from Talent Aquisition as there were only doing pattern recognition and being bias towards certain criteria.

Jaikrishna from Amara Raja said the quality of work-life has improved. All these technological innovations are helping organizations from the user’s standpoint. The human element is something will continue to stay.

Mukesh Kataria from Capgemini mentioned that with all the intelligence and Technology in build but we need to have the put forth our point which may be emotional reasoning.

Another panelist paved the discussion by giving an example of Google being the epitome of Technology, they do have a practice of meeting everyone once a week to make sure that the human touch is still intact. He summarised his points stating that though Technology is getting at its best, we cannot give up on human touch and should strive to balance both.

The ever increasing demand for better technology is fulfilled with the accelerated services now available at everyone’s fingertips.

However, Sukrit Ghosh from DXC defends this perspective by explaining, “Technology is there to provide you quicker, convenient, data, and analytics. As a roadmap, you should define a culture. Decision making still has a human touch.”

Nidhi from SPM Global mentioned that, Whenever she is on the floor, people want to come and engage with her and it is helping. She also mentioned that the new generation is growing with many apps and her daughter, herself takes quizzes which tell her she is depressed and then she finds a need to speak to someone. She also added that a lot of automation is happening and impacting the population. However, Jobs are not going away, we need to change or upgrade our self with new skill-sets.


Abraham Zacharia from HSBC pitched in saying, “Human touch remains important as ‘we’ are saving and serving somebody. It may be human to some and inhuman to somebody else.”

The worthy moderator of the discussion, our very own Dr. Prashant Nair summarizes the discussion by concluding, “Generation from Generation the interface with technology is changing and evolving. As a leader, we know that it brings in Productivity, makes work life easy. Human Touch stands out to be important however the accelerating developments in the technology scenario are here to stay in the long run.”

The roundtable discussion was indeed an opportunity for all of us to realize the importance of human touch in the ever-increasing world of wires and screens. We acknowledge the views of every panelist that gave us a broad outlook on a topic that still remains to be as vast as it sounds.

We look forward to catching up with you soon to discuss even more unconventionals topics.

Contact us for further information on this topic.

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Fans of Star Trek series can recollect the Enterprise recognizing voice commands from Captain James Kirk and Dr. Spock or performing retinal scans and face recognition, that was a glimpse into the future. In the 60s, face recognition technology was limited to the realm of science fiction and TV series like Star Trek, but today it is going mainstream.

Most organizations these days are using online attendance management systems to help them manage employee attendance efficiently. One of ZingHR’s disruptive innovation is the Face Recognition technology, that is enabled for employees on the move, beating the traditional challenges of real-time attendance tracking. With a GPS enabled time tracking system, Face Recognition is the smartest, mobile-centric, employee-friendly way of marking attendance.

Top benefits of adopting Face Recognition Technology:

  • Enabled for specific situations and multiple locations
  • Identity access processes are auto approved
  • Real-time field sales force members availability at specific locations in beat root plans.
  • Auto attendance management linked to compulsory presence in locations/plants
  • Eliminate biometric fingerprint with a far more accurate face recognition based identity management system
  • Auto-identify and tag employees across multiple authorized locations/plants/site etc. to achieve auto compliance

Organizations can now collect real-time data with 95% accuracy and reduce the excessive hardware costs across locations for attendance tracking. ZingHR’s Face Recognition technology can detect and identify multiple faces at once!

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Gamify Learning. Track Progress Real-Time. Optimize Your Workforce.

A culture of continuous learning aligns the workforce. On-demand learning has become essential for organizations to improve employee performance. It helps reduce retention and also foster a collaborative environment. Because technology is an integral part of the process, an online learning management system (LMS) is a need for the modern workforce. LMS has already proven to be worth the hype.

LMS is used to deploy a variety of learning strategies in different formats, including formal, experiential and social, so as to manage functions such as compliance, training, certification management, and sales/ marketing enablement.

Deliver an enriching and interactive experience for the modern workforce. Let’s explore how LMS is helping businesses boost employee performance.

Personalize Training Goals:

Create personalized training goals for individual employees based on training needs analysis. Training content can be personalized considering key responsibilities, skill gaps, learning goals and other criteria.

Individuals can nominate themselves for few of the corporate training and also customize their coursework and online learning. As a result, it helps in effective learner engagement and also knowledge retention.

On-demand Availability:

With an online training management system, content is made available on-demand. Learners can instantly access their course content, across multiple devices. Today we are living in the digital age, where thanks to smartphones, we have information quickly available at our fingertips.

Therefore, enterprises should be able to deploy LMS without geographical boundaries. Corporate learners must be able to access course material using their login credentials from anywhere.

Updated Training Content:

LMS can organize and store multiple course types using a range of activities and resources. As a result, this platform helps to keep your training materials up to date.

Advanced Analytics:

Furthermore, all sophisticated LMS platforms have in-built reporting and analytics. With this, you can track various aspects of the training programs. With its feature-rich applications and real-time visualization, track learner engagement trends and identify patterns.

Access Zing Learn anytime, anywhere.

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Zing, one of India’s leading cloud and online HR solutions company, recently announced the appointment of Abhijit Bhaduri, to their advisory board. Abhijit has been named by Forbes as one of ‘India’s most interesting globalist’ and will use his expertise to help Zing embed transformative HR practices using artificial intelligence, machine learning, robotic process automation, voice-powered bots and other processes among other futuristic technologies, to help organizations derive business outcomes and have measurable ROIs.

Abhijit Bhaduri brings to the table over 20 years of experience and has worked with industry giants like Microsoft, Wipro, PepsiCo, Colgate and Tata Steel. He has been voted by LinkedIn as a ‘writer you must know’ and enjoys over half a million followers on the platform as well as Twitter. He has also been a speaker at TEDx, INK and at various industry events, and is undoubtedly one of the most respected names in the HR fraternity across the country and the Asian subcontinent.

Read the complete article here .

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It is generally believed that “Teamwork makes the dream work” and companies today, are no different!

The driving force in any organization is its workforce. Their dedication and efforts help achieve company objectives and enhance the business performance. Hence, every organization must ensure that while hiring a candidate, he/she understands the core values. The organizations’ business objectives and ethics must be clearly defined and communicated. However, in traditional onboarding processes, this is generally ignored, leading to employee dissatisfaction. This can also clearly lead to high attrition.

That’s where the Zing Onboarding Mobile App can help employers. Effortlessly collaborate, digitally onboard employees and reduce attrition. Create a smooth, engaging and compelling experience for employees even before they join.

With Zing Onboarding Mobile App, you can:

  • Use voice command to fill out forms
  • Receive pre-onboarding training support
  • Print joining kits for candidates
  • Use employer login for instant employee creation
  • Notify employees on-the-go
  • Get real-time candidate status and statistics

The on-cloud, secured and customized digital onboarding platform offers features like:

  • Paperless onboarding
  • eKYC integration for instant employee verification
  • Maximizes candidate engagement
  • Reduces candidate dropouts and thus,
  • Drives impactful results.

Imagine a mobile app where candidates are given the facility to accept and submit their offer letter digitally. They also can upload other documents and update personal information. They can engage, connect and chat with the employer. Organizations can take notch it up with a gamified experience.

Take your company’s technological presence a step further. Digital Onboarding mobile app also allows employers to put up pre-onboarding training calendars. Candidates can go through and learn from this information before their joining date. Thus, the app works as a perfect platform for information exchange. This results in better workflow management, and employee retention, in the long run.

Interactive and intuitive Onboarding app is the perfect way to onboard employees today!

Get in touch today and let us help you engage your employees even before they get onboard.

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Every organization needs a mechanism to monitor the progress of its employees. Without an HR management tool of this sort, it would be impossible to ensure proper employee interaction with their functionality up to maximum potential. Almost every next-gen organization today is adopting the 360-degree feedback performance management system as a solution.

A 360-degree performance management system enables each individual, who is a part of the company, to receive feedback from peers, co-workers, supervisors, customers, etc. This idea has come into being due to its multiple features and advantages such as:

Offers a comprehensive view of employees’ performance:

The first aspect of a 360-degree review is self-appraisal. Self-appraisal is a process in which the individuals list out the points that judge his or her own performance. After this, others are consulted and opinions of superiors are taken into view. Opinions gathered from staff are sure to be more persuasive. This contributes to the personal growth of the employee if he or she takes the feedback in a constructive manner.

Behavior measurement technique:

An individual can be excellent at his or her work but might not be a team player. Getting to know opinions of others gives a clear picture of how the individual employee functions as well as his/her performance in a team. It also highlights the character and a measure of how effective the employee is as a leader. The online performance management platform provides an insight on whether the employee is open to ideas and feedback.

Team development:

When all the employees participate in activities like these, it results in developing the culture in the organization. The supervisors can then use this acquired knowledge to access the capabilities of each employee and assign them a suitable team which gives rise to better output on the whole. On top of that, it contributes to analyzing interests of employees for future development.

Training programs:

Once there is a clear need identified for upskilling, learning and development, the company can organize training sessions. This enables their workforce to be more competent.

Therefore, many next-gen companies are implementing the performance management software to initiate effective appraisal methods to promote well-being and proper functioning.

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At the modern workplace, Human Resource Management has become a critical tool. It deals with matters such as the salary of the employees, appraisals, progress, their working hours and attendance, and even the recruitment processes. With technological advancements it becomes inevitable for organizations to switch from the on premise Human Resource Management to an appropriate Human Resource Management Software on the cloud, for multiple reasons. Cloud HRMS systems not only ease decision making for the HR/Manager, but also serve as an employee-friendly platform as it is mobile-centric and easy to use, on the go.

Any company can choose from three types of software for the HRMS depending upon its requirement- Core HRMS, Strategic HRMS, and Integrated HRMS. The difference is in their functions and features. A Core HRMS is more suitable for startups and small businesses as it looks over the primary functions for managing the workforce such as the administrative functions like payroll, attendance tracking, workforce planning, and regulatory compliance.

However, the Strategic and Integrated HRMS platforms take care of recruitment, and other HR functions along with administrative functions. Now, these softwares are available either on-premise or on Cloud. An on-premise format limits the management within the four walls of the office. People can gain access to the information only through the main server in the office. This has more disadvantages than advantages when compared to the cloud-based format.

The edge than a cloud HR management platform provides is that, all the features of an on-premise are available with an instant access from anywhere, any time. Thus, cloud based HR software has several advantages.

Some of the top reasons to choose Cloud HRMS system are:

Mobility:

Cloud HRMS is a software which can be accessed from any place, through any device with an internet connection. It is very useful for MNCs where the employees maybe working in different/remote locations. Also, when there is an urgent task to be completed and the employee may not be in the office.

Saves Time:

Feature-rich Cloud HRMS offers tools for internal collaboration, travel and expense claims, attendance management on the go. This considerably saves resource time. Also, with the historical data available for employees, the HR does not have to get into administrative functions.

Data Security and storage:

With cloud, your employee data is stored safely and doesn’t need a regular back-up.

Customizability:

A cloud-based system has the advantage of customizing interfaces which helps in selecting useful and relevant features.

Easy collaboration:

This system also provides a feature of easy communication throughout the company, irrespective of the department. This helps employees to share information, create groups and even communicate urgent messages.

Thus, any system is useful depending upon the needs of the company. But, if you have a large scale or a multi-national company, a cloud-based HR management software is a smarter choice.

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Choosing the right HRMS platform is of utmost importance for competitive organizations. It plays a crucial role in automating HR processes, thus ensuring smoother work flow. It must allow the HR/Managers to access workplace and performance insights. ZingHR, lists the key features that an HR Management Software must have –

1) Time and Attendance Management

This feature helps businesses understand the workforce availability real-time. The total time spent by an employee on a given task/project can be effortlessly calculated with T&A module. This also assists in recording absenteeism, and accurate payroll processing.

2) Payroll

Process payroll faster while maintaining high accuracy. Process complex payrolls by synchronizing employee data with payroll details. Hence ensuring error-free timely payments and statutory compliance.

3) Recruitment

The software for HR Management simplifies the traditionally lengthy recruitment process. The modern HR needs a faster and futuristic recruitment process on a low cost. Hence, opt for features like manpower planning, multi-channel sourcing, interview scheduling etc.

4) Self – Service Portal

The self service portal lets employees edit/update their personal information. This facilitates quick updates and ensures information accuracy. Employees can view and download their payslips, employee handbook etc.

Important documents can be uploaded/accessed by the HR Manager and the employee. Therefore, employees no longer have to wait for HR to make changes to their personal data.

5) Claims & Re-Imbursements

Streamline mobile, travel and expense claims with this feature. Since the HR software can configure claims as per the company policy and the employee levels. Furthermore, this way, the company can validate employee efforts and claims.

6) Leave Management

It is one of most essential features of a good HR Management Software. Gone are the days when you had to go through email leave requests to keep track of employee leaves.
It is especially relevant for the HR Manager, who now gets a real-time view of the employees at work. It enables easy resource allocation of tasks/projects. In addition he/she can easily customize holiday calendars for different countries, leave policies, regularizations, etc.
Moreover, an employee can log in to the software at any time to view their leave status, historical data and apply leaves.

7) Employee Creation and Database Management

Use the manual and automated pre-hire data capture functionality. Complete the employee creation process in less than 10 minutes. The recruiter has to as enter in quick fields to welcome the new employee onboard smoothly.

To summarize, the right HR Management Software can increase transparency and improve your bottom line. As a result, a feature-rich web based HR Software is essential for the workforce of today.

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Over the years, as technology developed, managing employee attendance got easier. Leave application processing and clocking in employee working hours is now completely automated. Also, the data is available 24×7 for real-time access and enables quick payroll processing. So, enhance your employee productivity with the Online Leave Management System.

Top 6 reasons why new age workforce needs the Online Leave Management System:

1. No data loss:

Accidents are unavoidable. Be it physical records or digital offline records, both are not immune to hazards. There are always chances of hardware failures or crashes and that could mean a significant loss of time and revenue. With online leave management software, your data is always secure in the cloud. Even if all your devices are destroyed, you can still access the data again using any computer.

2. Accessibility and multiple approval process:

Online leave management software lets you access employee attendance records from any where. As a result, managers will get leave approval requests through web, mobile and email. This keeps them notified and in the know even when they are out of office/city. Employees can as much as their leave approval status, track holiday accrual, leave history, etc.

3. Real-time information:

The platform empowers managers/supervisors and the HR team to make quick decisions because of the real-time resource availability information. The biometric data offers a complete view of employees at work, for that day. This, therefore helps make resource allocation for projects on a short deadline, easier.

4. Vacation management:

Choose the smartest way to manage holidays and vacations. The leave management platform helps you to create custom holiday plans and policies. Furthermore, employees get to check for leave balances and pre-define holidays. This increases transparency, also helps with better decision making. Additionally, holiday lists for organizations and all their locations are set by ZingHR.

5. Audits made easy:

Access a detailed history of sanctioned leaves, and approval status. All the leave records are captured in the system and are available to the audit team, as and when required.

6. Admin Operation:

Due to an easy to configure leave management software, the admin can complete operations real quick. Admin can add/delete users and allocate projects accordingly. This comprehensive software offers visual GUI and on click operations. Get the best in class support and flexibility.

A robust online leave management system is critical for achieving business outcomes. ZingHR’s world class software and servers ensure ease of functionality. 24×7 support for your queries help troubleshoot problems quickly and improve your performance.

ZingHR offers amazing packages as per to your organizations’ requirements. ZingHR has designed these solutions keeping in mind the industry size and challenges. In addition, our competitive pricing model ensures that you get the most out of the platform.

Get in touch for a quick demo here, on effective leave management for your organization.

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Employee Onboarding is the first of the five key elements of a talent management system. It comes as no surprise what an effective onboarding program can do for your new hires. Furthermore, onboarding offers the best opportunity for improving the employer brand.

Why is Employee Onboarding important for your business?

Many surveys have highlighted the benefits for the organization. It minimizes significant costs in addition to increasing employee productivity, reducing employee turnover, etc.

  • 33% of new hires look for a new job within the first 6 months (more among millennials)
  • 22% of staff turnover occurs in the first forty-five days of employment
  • Employee turnover costs are estimated to range between 100% and 300% of the replaced employee’s salary [Source: tlnt.com].
  • 60% of managers who fail to onboard successfully cite failure to establish effective working relationships.  [Source: SHRM]

How can organizations enhance the new employee’s experience?

Create a structured onboarding program. Integrate values and culture through the onboarding experience. Support business goals in addition to aligning talent to the business strategy for goal clarity.

Best-in-class companies are more likely to invest in onboarding. Due to which, new employees at these companies are more likely to:

  • Stay at the company for at least one year
  • Meet or exceed corporate productivity goals
  • Become corporate leaders or influencers

[Source: Allied Workforce Mobility Survey]

How do you build a compelling onboarding experience for your new hires?

  • Onboard first, hire later

Onboarding starts before you even hire a candidate. The candidate is already introduced to your organization. Since he/she is constantly evaluating the culture, an onboarding process must ensure that you provide the best first impression to the candidate. An effective onboarding program goes a long way in improving employee engagement and retention.

  • Simplify documentation

Create a smooth first day at work for the new hire. Streamline the documentation process before the candidate joins. Hence, adopt a digital employee onboarding  approach. Interact and engage an employee from the day he/she receives the offer letter. The benefits of a Digital Onboarding app, is that it is instant, secure and paperless. It lets you create a checklist and ensures all the documents are in place. In addition, get the paperwork out of the way!

  • Recognition and Appreciation

67% of employers don’t offer recognition during onboarding! There’s a clear direct link between early engagement for new hires, long-term retention and increased productivity [Source: humanresourcestoday.com]. Hence, for maximized success in achieving the business goals, it is imperative to engage employees at an early stage. Recognition and appreciation can help to create the best first impression of the organization for the new hire.

  • Create opportunities for growth and development

Employees quit organizations because they perceive lack of growth and development opportunities. Hence, managers must make sure that employees are engaged and motivated. Overcoming challenges and achieving newer milestones help employees grow. Therefore, create a training schedule for your new hires. This highlights their growth journey in the organization. As a result, it makes them feel motivated and connected.

How do you make this process effortless?

ZingHR’s Digital Onboarding App on Mobile helps make this process digital and effortless. Furthermore, ensuring an instant and smoother onboarding experience. Read on for especially relevant benefits:

  • Aadhaar based eKYC for Employee verification
  • View and Download Offer Letter
  • Candidate training calendar
  • Share the joining checklist
  • Review compensation details
  • Go paperless with digital document submission functionality

An effective onboarding program goes a long way in improving retention. A happy workforce equals enhanced productivity and as a result, maximized success!

Looking for a Digital Onboarding platform for your organization? Let’s talk!